Privacy Policy
Last Updated: July 19, 2026
Introduction
Welcome to MARIA HOMES.
MARIA HOMES is a brand owned and operated by AK Prime Company for Trading.
This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you access or use our website:
and when you purchase our products, communicate with our customer support team, or use any services provided by us.
Throughout this Privacy Policy, the terms "we", "our", and "us" refer to MARIA HOMES and AK Prime Company for Trading.
We respect your privacy and are committed to protecting your personal data in accordance with applicable laws and regulations of the Kingdom of Saudi Arabia, including the Saudi Personal Data Protection Law (PDPL).
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of your personal information as described below.
1. Children's Privacy
Our website and services are not intended for individuals who have not reached the legal age of majority according to applicable laws.
We do not knowingly collect personal data from children.
If you believe that we have collected personal information from a child without appropriate authorization, please contact us immediately so we can review and take appropriate action.
2. Personal Data We Collect
To provide our services and improve your shopping experience, we may collect different types of personal information.
Identity Information
This may include:
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Full name
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Username (if applicable)
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Customer account details
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Identification information where legally required
Contact Information
This may include:
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Email address
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Phone number
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WhatsApp number
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Delivery address
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Billing address
Order and Transaction Information
This may include:
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Products purchased
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Order history
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Delivery information
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Payment method details
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Refund and return requests
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Transaction records
We do not store complete payment card details. Payment information is processed securely through authorized payment providers.
Technical Information
When you visit our website, we may automatically collect technical information such as:
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IP address
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Browser type
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Device information
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Operating system
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Website usage information
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Pages visited
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Cookies and similar technologies
Communication Information
When you contact us, we may collect:
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Messages
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Emails
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WhatsApp conversations
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Customer support requests
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Feedback and reviews
3. How We Collect Personal Data
We collect your information through different methods:
Directly From You
We collect information when you:
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Create an account
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Place an order
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Contact customer support
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Request a return or refund
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Subscribe to marketing communications
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Submit reviews or feedback
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Participate in promotions
Automatically
Some information is collected automatically when you use our website through:
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Cookies
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Analytics tools
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Website technologies
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Device information
From Third Parties
We may receive information from trusted third-party service providers, including:
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Payment providers
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Delivery and logistics companies
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Marketing service providers
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Website technology providers
4. How We Use Your Personal Data
We use your personal information for the following purposes:
Order Processing and Fulfillment
To:
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Process your orders
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Confirm payments
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Arrange delivery
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Provide order updates
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Handle returns and refunds
Customer Support
To:
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Respond to inquiries
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Resolve complaints
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Provide assistance
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Improve customer service
Website Improvement
To:
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Improve website performance
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Understand customer preferences
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Enhance shopping experience
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Develop better products and services
Marketing and Promotions
With your consent, we may use your information to send:
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New product updates
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Promotions
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Special offers
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Marketing messages
You may unsubscribe from marketing communications at any time.
Security and Fraud Prevention
We may use information to:
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Detect suspicious activities
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Prevent fraud
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Protect customers
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Protect our business systems
Legal Compliance
We may process personal information to comply with:
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Saudi laws and regulations
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Government requirements
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Legal requests
5. Legal Basis for Processing Personal Data
We process your personal data based on:
Contract Performance
We use your information to fulfill orders, provide services, and complete transactions.
Legal Obligations
We may process information when required by applicable laws.
Legitimate Business Interests
We may use information to improve our services, protect our customers, and prevent fraud.
Consent
Where required, we will request your consent before processing certain types of personal information.
6. Sharing of Personal Data
MARIA HOMES does not sell your personal information.
We may share your information only when necessary with trusted parties, including:
Delivery Partners
To deliver your orders, we may share required information with logistics providers including:
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Aramex
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SHIPA
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Starlink
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Other authorized delivery partners
Information shared may include:
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Name
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Phone number
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Delivery address
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Order details
Payment Providers
We share necessary information with payment providers to process secure payments, including:
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Mada
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Visa
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Mastercard
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American Express
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Tabby
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Tamara
Technology Providers
We may use trusted service providers for:
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Website hosting
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Analytics
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Customer communication
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Security services
These providers are required to protect your information and use it only for authorized purposes.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
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Remember customer preferences
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Improve website performance
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Analyze website usage
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Provide better shopping experiences
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Support marketing activities
You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain website functions.
8. Marketing Communications
We may contact you through:
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Email
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SMS
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WhatsApp
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Other communication channels
for information about:
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Products
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Offers
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Promotions
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Updates
You can stop receiving marketing communications by contacting us or using available unsubscribe options.
9. Data Storage and Retention
We keep personal information only for as long as necessary to:
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Provide our services
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Maintain business records
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Comply with legal obligations
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Resolve disputes
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Prevent fraud
When personal information is no longer required, it will be securely deleted or anonymized where appropriate.
10. Data Security
We use appropriate technical and organizational measures to protect your personal information from:
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Unauthorized access
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Loss
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Misuse
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Disclosure
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Alteration
Although we take reasonable steps to protect your data, no online system can guarantee complete security.
Customers are responsible for protecting their account information and login credentials.
11. Your Data Protection Rights
Depending on applicable laws, you may have rights including:
Right to Access
You may request information about the personal data we hold about you.
Right to Correction
You may request correction of inaccurate or incomplete information.
Right to Delete
You may request deletion of your personal data where legally permitted.
Right to Withdraw Consent
You may withdraw consent for certain processing activities, including marketing communications.
Right to Object
You may object to certain uses of your personal information where applicable.
To exercise your rights, please contact us using the information below.
12. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of external websites.
We recommend reviewing the privacy policies of any third-party websites you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
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Changes in our services
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Legal requirements
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Business improvements
Any updates will be published on this page with a revised "Last Updated" date.
Your continued use of our website after changes means you accept the updated Privacy Policy.
14. Contact Us
If you have questions, concerns, or requests regarding your personal data, please contact us:
MARIA HOMES
A brand owned and operated by AK Prime Company for Trading
Website:
www.mariahomesa.com
Email:
info@mariahomesa.com
Customer Service:
+966 59 367 7900
Location:
Al Mashael, Riyadh, Kingdom of Saudi Arabia
Business Hours:
Saturday – Thursday: 11:00 AM – 7:00 PM
Friday: Closed
Thank you for trusting MARIA HOMES. We are committed to protecting your privacy and providing a safe shopping experience.