Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed slightly. We will notify you in case of any significant delays.
Shipping Rates & Delivery Time
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Standard shipping charges apply to orders below this amount (calculated at checkout)
Estimated delivery time:
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Riyadh: 1–3 business days
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Other cities in Saudi Arabia: 2–5 business days
Delivery times may vary depending on your location and courier service.
Order Tracking
Once your order has been shipped, you will receive a confirmation message with a tracking number to monitor your shipment.
Shipping Address
Please ensure that your shipping address is correct and complete. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
Delivery Issues
If your order is delayed, lost, or damaged during shipping, please contact us immediately so we can assist you.
Returns & Exchanges
We offer free returns within 14 days of delivery. Items must be unused and in their original condition.
Contact Us
If you have any questions about shipping, feel free to contact our support team.