Terms & Conditions
Welcome to MARIA HOMES.
MARIA HOMES is a brand owned and operated by AK Prime Company for Trading. Throughout these Terms & Conditions, the terms "we", "our", and "us" refer to MARIA HOMES and AK Prime Company for Trading.
These Terms & Conditions govern your use of our website www.mariahomesa.com, your purchase of products, and your relationship with MARIA HOMES.
By accessing our website, browsing our products, or placing an order, you agree to be legally bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. About MARIA HOMES
MARIA HOMES is an online furniture and home décor retailer providing modern furniture solutions to customers throughout the Kingdom of Saudi Arabia.
We offer a wide range of products including furniture, home accessories, décor items, and lifestyle products designed to improve your living spaces.
Our website allows customers to browse products, place orders, make secure payments, and receive products through our delivery partners.
2. Website Use
By using our website, you agree that you will:
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Use the website only for lawful purposes.
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Provide accurate and complete information when placing orders.
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Not misuse, damage, or attempt unauthorized access to our website.
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Not copy, reproduce, modify, or distribute website content without written permission.
We reserve the right to restrict or terminate access to users who violate these Terms & Conditions.
3. Customer Eligibility
Customers must provide accurate personal information including:
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Full name
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Contact number
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Email address
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Delivery address
Customers are responsible for ensuring that the provided information is correct and complete to avoid delivery delays or failed deliveries.
4. Products and Product Information
We make every effort to display product information accurately, including:
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Product descriptions
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Images
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Dimensions
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Materials
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Colors
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Specifications
However, customers acknowledge that:
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Product colors may vary slightly due to different screen settings, lighting conditions, and photography.
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Natural materials such as wood, stone, and fabric may have slight variations in texture, color, or pattern.
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Minor variations in wood grain, fabric texture, natural stone patterns, or handcrafted finishes are not considered manufacturing defects.
5. Product Availability
All products are subject to availability.
Although we make every effort to maintain accurate inventory information, there may be situations where:
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A product becomes unavailable after an order is placed.
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Inventory information contains an error.
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A product cannot be fulfilled due to unforeseen circumstances.
In such cases, MARIA HOMES reserves the right to cancel the order or offer an alternative solution.
6. Pricing and VAT
All prices displayed on our website are subject to change without prior notice.
We reserve the right to correct pricing errors caused by:
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Technical issues
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Incorrect product information
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Human errors
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System errors
If an incorrect price is displayed, MARIA HOMES may cancel the order and notify the customer.
Applicable taxes, including VAT, will be applied according to the regulations of the Kingdom of Saudi Arabia.
7. Order Placement and Acceptance
When you place an order through our website, you agree that:
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All information provided is accurate.
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You are authorized to use the selected payment method.
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The order request is subject to acceptance by MARIA HOMES.
Receiving an order confirmation does not guarantee final acceptance. We reserve the right to review and accept or reject any order before shipment.
8. Order Cancellation
Customer Cancellation
Customers may request order cancellation before shipment only.
Once an order has been shipped, cancellation requests may not be accepted and will be handled according to our Return, Exchange & Refund Policy.
MARIA HOMES Cancellation Rights
We reserve the right to cancel orders in situations including:
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Incorrect pricing information.
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Product availability issues.
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Payment failure.
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Suspicion of fraudulent activity.
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Incorrect or incomplete customer information.
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Any circumstances that prevent successful order fulfillment.
9. Payment Methods
We accept secure payment methods including:
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Mada
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Visa
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Mastercard
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American Express
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Tabby
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Tamara
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Cash on Delivery (where available)
Payment information is processed securely through authorized payment providers.
MARIA HOMES does not store complete payment card information.
10. Cash on Delivery (COD)
Cash on Delivery may be available for selected orders and locations.
Customers choosing COD agree to:
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Provide accurate contact information.
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Be available to receive the order.
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Accept the confirmed order.
If a customer refuses delivery without a valid reason, MARIA HOMES reserves the right to:
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Reject future COD orders.
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Restrict COD availability.
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Require prepaid payment for future purchases.
11. Shipping and Delivery
MARIA HOMES delivers across all cities and regions of Saudi Arabia.
Delivery times may vary depending on:
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Customer location.
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Product availability.
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Product size and category.
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Logistics conditions.
We work with trusted delivery partners to provide reliable delivery services.
Delivery delays caused by circumstances outside our control will not be considered a breach of these Terms.
12. Delivery Inspection
Customers are requested to inspect products upon delivery.
Any visible issues including:
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Damaged products
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Missing parts
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Incorrect items
should be reported immediately upon delivery or within the applicable reporting period.
Customers are encouraged to keep delivery confirmation documents and packaging until the order has been fully inspected.
13. Furniture Assembly
MARIA HOMES does not provide furniture assembly service unless specifically mentioned on the product page or order confirmation.
Customers are responsible for assembly when assembly service is not included.
14. Warranty
Unless specifically stated on the product page, products purchased from MARIA HOMES are sold without warranty.
Product quality claims will be handled according to our Return, Exchange & Refund Policy and applicable regulations.
15. Returns and Refunds
Returns, exchanges, and refunds are subject to our separate:
Return, Exchange & Refund Policy
Customers must review the policy before requesting a return or refund.
16. Customized and Special Orders
Customized, modified, or special-order products (when available) may not be cancelled, exchanged, or returned unless required by applicable law or due to a confirmed product defect.
17. Intellectual Property Rights
All content on the MARIA HOMES website, including:
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Logo
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Images
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Product descriptions
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Designs
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Text
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Graphics
is owned by or licensed to MARIA HOMES.
Unauthorized use, copying, reproduction, or distribution is prohibited.
18. Limitation of Liability
MARIA HOMES is not responsible for:
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Delays caused by delivery companies.
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Incorrect information provided by customers.
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Damage caused by improper use after delivery.
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Events beyond our reasonable control.
Our responsibility is limited to the value of the product purchased, except where otherwise required by applicable law.
19. Force Majeure
MARIA HOMES shall not be responsible for delays or failures caused by circumstances beyond reasonable control, including:
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Natural disasters
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Government actions
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Transportation disruptions
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Technical failures
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Other unexpected events
20. Governing Law
These Terms & Conditions shall be governed by and interpreted according to the laws and regulations of the Kingdom of Saudi Arabia.
Any disputes arising from these Terms shall be handled according to the applicable laws and regulations of Saudi Arabia.
21. Changes to These Terms
MARIA HOMES reserves the right to update or modify these Terms & Conditions at any time.
Updated versions will be published on this page with the revised effective date.
Continued use of our website after changes means acceptance of the updated Terms.
22. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
MARIA HOMES
A brand owned and operated by AK Prime Company for Trading
Website: www.mariahomesa.com
Email: info@mariahomesa.com
Phone & WhatsApp: +966 59 367 7900
Location: Al Mashael, Riyadh, Kingdom of Saudi Arabia
Business Hours:
Saturday – Thursday: 11:00 AM – 7:00 PM
Friday: Closed